Operations Executive

We’re seeking a proactive operations executive to ensure smooth operations and support essential administrative tasks

1. Coordinate with agents, clients, and vendors to ensure seamless daily operations and service execution.
2. Prepare, maintain, and manage all internal documents, reports, and operational records with accuracy.
3. Work closely with internal departments to ensure timely and efficient arrangement of required services.
4. Oversee the implementation and adherence to operational policies and procedures.
5. Utilize ERP systems for tracking, monitoring, and managing operational workflows.
6. Assist in resolving operational challenges and provide proactive solutions to enhance efficiency.
7. Maintain effective communication with stakeholders, ensuring smooth coordination and timely service delivery.
8. Monitor compliance with company policies and industry regulations.
9. Support the management team in operational planning, budgeting, and process improvement initiatives.

Qualifications & Skills Required:

1. Bachelor’s degree in Business Administration or a related field.
2. Minimum 2 years of experience in an operations role, preferably in marine, logistics, shipping, or service-based industries.
3. Proficiency in ERP systems and a strong understanding of operational workflows.
4. Excellent organizational and multitasking abilities to manage multiple priorities simultaneously.
5. Strong problem-solving skills with the ability to troubleshoot and resolve issues efficiently.
6. Effective communication and interpersonal skills to interact with clients, agents, and internal teams.
7. Attention to detail and ability to work under pressure in a fast-paced environment.
8. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).